Snorkel S3010E Manuel d'utilisateur télécharger pdf (Page 51)

Product Warranty

1. Snorkel warrants each new machine manufactured and sold by it to be free from defects in material

and workmanship for a period of one (1) year from date of delivery to a Customer. The warranty will

apply subject to the machine being operated in accordance with the rules, precauons, instrucons

and maintenance requirements outlined in the Snorkel Operator's and Repair Parts Manuals.

2. Snorkel further warrants the structural components, specically the mainframe chassis, turntable,

booms and/or scissor arms of each new machine manufactured by it to be free from defects in

material and workmanship for an addional period of four (4) years. Any such part or parts which,

upon examinaon by the Snorkel Warranty Department, are found to be defecve will be replaced or

repaired by Snorkel through its local Authorised Dealer. The structural warranty specically excludes

adverse aects on the machine structure arising from damage, abuse or misuse of the equipment.

3. Machines may be held in an authorised Distributor stock for a maximum of six (6) months from the

date of shipment from Snorkel, before the warranty period is automacally iniated.

4. It is the responsibility of the Distributor to complete and return a Predelivery/Warranty registraon,

before the act of rental/loan/demonstraon of the machine or delivery to an end user.

5. The Customer and Dealer shall not be entled to the benets of this warranty and Snorkel shall have

no obligaons here under unless the “Predelivery and Inspecon Record” has been properly com-

pleted and returned to the Snorkel Warranty department within een (15) days aer delivery of the

Snorkel product to the Customer or Dealer’s demonstraon/rental eet. Snorkel must be noed, in

wring, within ten (10) days, of any machine sold to a Customer from a Dealer’s rental eet during

the warranty period.

6. Any part or parts which upon examinaon by the Snorkel Product Support Department are found to

be defecve within the specied warranty period, will be replaced or repaired at the sole discreon of

Snorkel, through Snorkel directly or an authorised Distributor, at no charge. Any parts replaced under

warranty must be original Snorkel parts obtained through Snorkel directly or an authorised Distribu-

tor, unless expressly agreed otherwise in wring and in advance by Snorkel’s Warranty Department.

7. All parts being claimed under warranty must be held available for return and inspecon upon request

for a period of 90 days from date of claim submission, it is necessary that all parts are individually

tagged or marked with their part number and the warranty claim number. Aer 90 days all parts

replaced under warranty which have not been returned to Snorkel should be destroyed. Failure to

produce parts requested by the Warranty Administrator for inspecon within a period of 14 days will

result in the claim being automacally rejected in full. Materials returned for warranty inspecon

must have the following procedure:

y Carefully packaged to prevent additional damage during shipping

y Drained of all contents and all open ports capped or plugged

y Shipped in a container tagged or marked with the RMA number

y Shipped PREPAID. Any item(s) returned for warranty by any other means maybe refused and returned,

unless prior approval is agreed with Snorkel.

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Snorkel S3010E Manuel d'utilisateur Page 51